Last updated: 2023 • 3 • 31
Because of the COVID-19 pandemic, travel has been a big question mark. A lot of us have not been able to travel to explore new destinations during the past year or even visit family or friends. Making plans became difficult too because it’s impossible to predict what the situation would be and what travel restrictions would be in place. To offer more flexibility to travelers, Cebu Pacific Air released a treat that could help you with your travel plans even if you don’t have much plans yet.
Cebu Pacific Air’s CEB Super Pass voucher allows you to buy a ticket now and decide when and where you’re flying to later. This is a limited-time pre-Christmas treat. The CEB Super Pass is up for grabs on 31 March 2023.
The one-way voucher costs only P99 (base fare) and can be used for flights to ANY Philippine destination. This does not cover the government taxes and terminal fees.
Sale period: 31 March 2023, 10:00 AM to 8:00 PM
Travel period: 7 April 2023 to 30 April 2024
WHAT'S COVERED IN THIS GUIDE?
How to Purchase CEB Super Pass
1. Visit the official CEB Super Pass page.
Go to the CEB Super Pass page of the Cebu Pacific website.
Click on BUY CEB SUPER PASS.
2. Enter the number of passes you want to purchase.
You can purchase up to 10 passes per transaction. Aside from yourself, you can also book for other people. However, remember that once the booking is finalized, you won’t be able to change it or transfer it to anyone else.
Then click BUY NOW!
3. Type the passenger names.
Make sure to enter the correct details and that it matches the details on your government-issued IDs.
You can also buy passes for your loved ones. You simply have to indicate their passenger details during purchase. That said, the CEB Super Pass is NON-transferable.
4. Pay for your passes.
The payment options available are credit card, PayPal, and Travel Fund. Once successful, your CEB Super Pass will be sent to your email.
How to Redeem CEB Super Pass
You can book a flight using your CEB Super Pass as early as 30 days before your chosen travel date or until 7 days before the flight’s departure, as long as there are available seats.
To redeem your vouchers, follow the steps below.
1. Visit the official CEB Super Pass page.
You can find it here on the Cebu Pacific website.
Click on the REDEEM CEB SUPER PASS tab.
2. Enter your Super Pass details.
Under the REDEEM tab, type in the booking reference you received during purchase and the last name of any passenger in the booking reference.
Alternatively, you may log in to your Cebu Pacific account and it will also show the CEB Super Pass bookings you made using the same email address.
Once in, the CEB Pass vouchers you purchased will be displayed.
3. Choose the vouchers you want to redeem.
If you’re booking a round-trip journey, tick the round-trip box. Then, click the voucher/s you will use.
Note: To book a round-trip journey, two (2) vouchers are required to be used. Multiple guests traveling together may be booked at the same time by selecting their vouchers.
4. Search for flights.
Select flights based on the available list.
Important! You may only book flights scheduled 7 to 30 days ahead. It’s a very specific period, so make sure you book no earlier than 30 days before and no later than 7 days before your target date.
For example, if today is October 10, the pass will only apply to certain flights from October 18 to November 9.
Also, it is subject to availability. Not all flights can be selected for free. Some may require additional charges.
5. Provide the Guest details.
Fill in the necessary information on the Guest Details page.
You’re not allowed to change names of the passengers.
6. Purchase add-ons.
Add-ons include meals, seat selector, check-in baggage allowance, and insurance. These are not required.
This is subject to additional fees and charges.
7. Pay the balance.
Yes, there will be additional charges other than the amount you already paid when you booked. This includes terminal fees and fuel surcharge, which has significantly ballooned recently.
It usually amounts to roughly P1000 one-way.
Once the payment is successful, you will be redirected to a confirmation page where you will get a new booking reference number.
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good day maam/sir
i just wanna ask if is there’s anyway i can retrieved my super pass voucher? Because i can no longer see it in my email, i really don’t know what happened, Please help me
Cebu Pacific Super Pass is Useless i tried several times to use it for Dec 17 but i have to pay 7K
Hello, do you have any idea on how to retrieve reference number for my purchase super pass ticket in cebu pacific.i was not able to.screenshot the confirm payment.until now.no confirmation in my email.i dont have acess to book the superpass ticket since i dont know the reference no.
Same here. I cannot redeem the voucher I purchased since I don’t have the reference number. I will I retrieve that?
Hi! It can still be retrieved. Try reaching out to them via Messenger or Twitter. :)
hello, are they responsive? I had the same issues, I purchased using a guest account tho, and I was not able to screenshot the vouchers because the website automatically refreshed.
please help to solve this we buy and redeem the super pass voucher but this happen we dont know the status is showing already claimed but we dis not pay our flight book already how come.we already claimed it.
Ngbook po ako ng super pass pero kinansel ko para palitan Ang oras pagbalik ko nkalagay na Po na status redeem dipa namn bayad un Kasi dpa namn nag successful ung payment panu po un magamit
Hello po can I ask po if anu po yung ginawa niyo para mag okay ulit voucher niyo ganun din po kasi nangyari sakin ngayon, and I badly need to solve this problem kasi po pag bukas pa hindi na siya makakaabot sa 7days before flight
TIP: DO NOT BUY!
Just wait for their annual or seasonal seat sales!!
When will your next CebPass vouchers available?
How to retrieve CEB Super Pass Reference number?
good day maam/sir
i just wanna ask if is there’s anyway i can retrieved my super pass voucher? Because i can no longer see it in my email, i really don’t know what happened, Please help me
Hello need your assistance please
how to have the details of my Cebu Pac superpass voucher ?
i just paid one but wasn’table to take a pic of the details which is needed for redemption.
my email is : jaynecaballero@yahoo.com
Hi, should i get a ceb pass for an infant or i can just add him to me when the time i will be booking for a flight?
Good day, i havent received email and the reference num on the cebu pass i purchased yesterday how can i get it to be able to redeem?
Hi Lezly, wait ka pa a little bit. ‘Yung saken ngayon ko lang na-receive ‘yung email confirmation pero kahapon ko pa binook.
Hello, why can’t I see my vouchers under redeem cebpass even though I have successfully purchased them and emailed me?
When did you book po?
Chineck ko po yung sakin ngayon, nag-aappear naman.
There may be a bug on the account. I can see it now using the reference number but not on my account which I used to purchase before. Anyway, it’s okay now.
Hello, my niece 2y.o have ceb super pass vouchers as well. How can I redeem their voucher? I tried to redeem it but to no avail. It only says that they should be accompanied by adult. Yes, they are accompanied by an adult but when you redeem a ceb super pass voucher, only one name is allowed per redemption. How is it possible?
What I shall do if during my redeem of ticket there’s another fees to pay, when the time I should pay it suddenly refresh the link and back to step one, but it happens that the status of 2 voucher suddenly reedemed even though I’m not finish the transaction, and I can’t retrieve it
nagbook ako ng Ceb super pass. kaso di ko na ss yung booking reference #. Pumasok naman sa bayad ko via credit card sa email tapos hindi pumasok sa “My vouchers” sa accnt ko sa cebu pacific online. Tanong ko lang kung pano maretrieve ung reference #.
Pwede mo po itawag sa Cebu Pac. Pero naranasan din po namin ‘yan, nag-appear din naman later on. Natagalan lang.
It says that you can change either the first or last name of the passenger after booking and then we can’t. Is there any way you can make up to that?
Hi! Are you referring to the name correction info in Ceb Pac email confirmation? Yeah, a lot of users get confused by it too. I think we should let CEB know about it.
hello san kami pwede mag-ask regarding sa concerns nmin?
Na-try nyo na po sa Twitter? Usually, dun po pinakamabilis sumagot