Last updated: 15 March 2022
The Department of Health (DOH) and the Bureau of Quarantine (BOQ) have recently launched VaxCertPH, a website where you can get a digital vaccine certificate. This online portal would provide a more standard vaccine certificate that people can use when they travel.
Note that only fully-vaccinated individuals are eligible to get a vaccine certificate from the portal. You can sign up on the portal 48 hours after you get your second dose, but the certificate’s validity will start 14 days after.
NOTE: This vaccine certificate is different from the International Certification of Vaccination (ICV) also known as the YELLOW BOOK or YELLOW CARD. Please make sure which type is required by your destination’s authorities. If what you need is an ICV, read this instead: HOW TO GET AN INTERNATIONAL CERTIFICATE OF VACCINATION!
Update: VaxCertPH now includes booster information. If you already have a VaxCertPH, you may have to generate a new one to get an updated version. However, over the past few days, the website is undergoing system upgrade so you might encounter downtimes.
Here’s our step-by-step guide on how you can get a digital COVID-19 vaccine certificate.
WHAT'S COVERED IN THIS GUIDE?
1. Go to the official VaxCertPH website.
Here’s what the website looks like:
2. Review and Accept Data Privacy Agreement.
When you are done reviewing, tick off the box stating: “I have read and agreed to the Privacy Statement.” Then, click CONTINUE.
3. Answer the questions that would appear.
The first is just confirming your vaccination status. Click on the drop-down box to choose your answer. Then, click NEXT.
Note: If you’re not yet fully vaccinated or your final vaccination was less than 48 hours ago, you won’t be able to proceed with the process.
4. Enter your personal details.
Fill in the form with your first name, last name, and birth date. The middle name and other fields are optional.
Make sure the details you enter match the details on your vaccination card. Then, click NEXT.
5. Type in your vaccination details.
Select the city where you got your first dose of vaccine and enter the date of your first dose.
Then, select where you got your second dose and enter the date.
You may also enter your booster shot info into the ADDITIONAL DOSE fields.
Once complete, click the ‘VERIFY VACCINATION INFORMATION’ button.
Note: If your vaccine brand is Johnson & Johnson, tick off the box located on the upper portion of the form.
6. Review the details you entered.
If everything is correct, click CONTINUE.
Then, enter the captcha code to proceed.
7. Review your vaccination record.
The details include your full name, birth date, vaccine brand, and the dates when you received each dose.
If all the details are correct, click the GENERATE VACCINATION CERTIFICATE button.
8. Download your vaccination certificate.
A copy of your vaccination certificate will appear on the screen. The certificate will indicate your personal and vaccination details and a QR code that can be used to validate your digital vaccination certificate.
You can download, print, or simply take a screenshot of the certificate.
Note: If you intend to use this certificate for travel purposes, don’t forget to enter your passport number and tick the box below it (see image below).
FREQUENTLY ASKED QUESTIONS (FAQs)
I get a “NO VACCINATION INFORMATION FOUND” error. What should I do?
First, check if all the details you provided are correct. Hit the TRY AGAIN button and fill out the form again, this time double checking that all the information is right.
If you’re sure that everything is correct but the system still tells you that NO VACCINATION INFORMATION FOUND, it’s either your data were not recorded correctly or your file has not been uploaded to the system yet. In this case, click the CONTINUE button.
On the next page, you’ll be asked to upload a copy of your vaccination card and a valid ID, and enter your email address and mobile number. Then tap SUBMIT REQUEST.
There’s a mistake on my VaxCertPH. How do I change/edit/correct the wrong information?
You may update your details. On the vaccine certificate page, you’ll find two buttons below. Click UPDATE RECORD to submit a request to change it.
On the next page, you’ll be presented with a form. Only input the details that you wish to change. Then on the next page, upload a copy of a valid ID and your vaccination card. Next, enter your email address and contact number.
If the SUBMIT REQUEST button at the end of the form is unclickable, click BACK and try to input your birthdate on the previous page. It seems to be a required field. My teammate had a similar problem and he simply entered his birthdate and he was able to submit the form.
After submission, you’ll be given a reference code. Take note or a screenshot of it because you might need it in the future when asking for updates.
Processing of update requests can take as long as five (5) days. To check if it has been corrected, simply come back to the website’s home page and look for the ‘TRACK REQUEST STATUS’ button. Provide your Reference ID and your first name.
If after five days there has been no change, you may contact them through the following:
- Phone number: (02) 8876-1488
- Email address: vaxcertsupport@doh.gov.ph
Is VaxCertPH the same as the ICV or yellow book?
NO. VaxCertPH is different from the International Certification of Vaccination (ICV) also known as the YELLOW BOOK or YELLOW CARD, issued by the Bureau of Quarantine (BOQ) and recognized by the World Health Organization (WHO).
If you’re traveling abroad, please make sure which type of certificate is required by your destination’s authorities. Some countries require an ICV, some accept other documents.
If what you need is an ICV, read this instead: HOW TO GET AN INTERNATIONAL CERTIFICATE OF VACCINATION!
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pls help as about the second dose of astrazenica
me do ako wla din di nkasama yung Booster dto sa pag print ko
Question; my first vaccine is in Riyadh Saudi Arabia, my 2nd dose is in Philippines now hindi ko ma print yung vaccine certificate ko. Pls, advice need your help
may I ask for the vaxcert link,please. Thanks ahead!
What if no record found but fully vaccinated na? ☹️
Fully vaccinated na din ako, bakit no found record, ng email din ako sa vaxcert wala mn reapond nila
wala ang record ko sa booster or additional dose
me too
Same problem here. Pero mga colleagues ko may record sila
my 1st dose is in Manila then sa 2nd dose is in Makati, already 4 days have passed but still cant generate vax cert it says no record found, what should i do?
Same here po fully Vaccinated na po ako pero Naka lagay it says no record found..
Ask ko lang po bkt ang tagal k ng naturukan bkit po Hindi pa ako n k record sa vacert? Nag first dose ako 10-16-2021 at nag second dose ako nuong 11-15-2021
Most likely po hindi pa naupload ng LGU n’yo yung record po.
Paanu ka kaya makakuha Ng vax certificate
Pano po mkuha record q sa vaxcert.. tpos nko mgfill up d2 at 5days waiting na..san po ba titingnan qng na update na record q
Hi Julian, sa same website pa rin po. Yung experience ko po, days later, nag-fill out ulit ako sa https://vaxcert.doh.gov.ph/ to check, then meron na. Depende po yata kasi yan sa LGU kung naupload na nila yung data.
so uulit ulitin lang din po ang labas if ever?
I attempted twice and was rejected twice. Apparently my vaccination at the VA Hospital in Manila is not recognized. How do I register?
ung project balik buhay bakit di pa na u upload?
May i ask my vacxert link please.thanks
bakit puro wait for ten minutes ….nakaka ilang ten minutes na ako wala naman lumalabas na certification…
Hi Joel, baka po nagloloko today ‘yung site. Kasi kanina under maintenance, tapos ngayon di ko rin makita ‘yung sa akin na normally na-aaccess ko naman sa ibang araw.
More than 7days ko ng inaantay vaxcert wala parin po..
Try nyo po ulit kasi nag-upgrade sila ng system the other day. Pag wala pa rin po, baka hindi pa uploaded ng LGU ung info.
vaxcertph
my first dose i use the family name of my husband and the second dose i use the family name of my father…how can change? pls need help…
i am leaving soon but until now i can’t get the new vax cert with my booster dose my sister and I got the same date of booster, my sister vax cert was updated mine still processing?
Please patulong naman po na makakuha ako ng vaxcert, june2021 pa ako fullu vacc pero until now wala pa record ko. kailangan ko lang po talaga asap para sa travel ko.. Maraming salamat po
Tulungan nyo po ako na marecord ang 1st at 2nd dose ko. Kasi hindi e rerecord ang 1st dose ko dahil daw walang 2nd dose. At yong 2nd dose ko naman hindi nila marecord dahil hindi nila mahanap ang record ko. 1st dose kupo from Tandag city at ang 2nd dose kupo ay sa Tago surigao del sur. Sinovac po ang brand ng vacxine ko… Need kupo makuha ang vaccert ko dahit isa po sa requirement ng egency ng inaaplayan ko.
Ay hala, yung kausap n’yo na po directly ay yung LGU na nag-administer nung vaccines n’yo?
Di ko po alam anong pwedeng solution dito, pero dapat po kasi talaga ay may record sila ng mga nagpa-vaccine.
Helo po admin pano po yung gagawin naupload po kasi nila yung 1dose ko diko po maopen sa vaxcert dahil within 5days daw eh sobang tagal na po un still waiting parin po ba o may paraan po para maisali ko ung 2dose at booster ko
Gaanong katagal po pag nag update? No record ang 2nd dose ko.. Naka upload nako ng mga pics ng vax card at ID..
Hi Aaron, dun sa experience ko po, naka-depende po yata sa bilis mag-upload ng info ung LGU or agency na nag-administer ng vaccine. Kasi ung first 2 doses ko po, weeks din po yata ‘yun bago nagreflect, kung tama alala ko. Pero ‘yung booster ko na sa iba ko kinuha, days lang nag-update na.
Hi po.nag update po aq ng vaxcert nung march 25 dhil mali po nklagay n 1st dose q n sna moderna eh ang nklgay po ay pfizer hanggang ngaun po update still on progress smntala nklagay dun 5days.nagtrack po aq ng vaxcert status not yet validated ano po b dpat q gwin?
Hi Joymarie,
Baka best po to contact them directly sa kanilang hotline, 8876 1488
Tmawag n po aq s hotline nla puro bc po naubos ang load q n wlsng nkausap music lng po s hotline ang nririnig q.nagsend dn po aq ng email. wla p rin po
Need ko ang vaxcert pero nahihirapan ako mg register. 1st dose ko sa riyadh then 2nd dose at booster dto sa pnas. Paano po?
Mam/Sir: paano Po ung sa 1st and 2nd dozed ko sa Oman.. tapos.. bosster shoot sa pitogo,Quezon.. pero na upload na records.. pero until now Wala pa Po result ng certification? Salamat Po .
Please po Yung 1first dose nang pinsan ko di lumalabas Judy an silleza
Pano ponkapag hnd sa philippines nag vaccine at booster. Hnd wla po kc sa location yung ibang country.
Please help nman po, nacontact na po nmin lahat ng dapat kontakin DOH, LGU, RHU para po maedit po sana yung problema ng asawa ko sa vaxcert nya yung JR nya po kasi kailangan lagyan ng tuldok/ period “JR.” hanggang ngayon po kasi wala pa din nangyayari. Saan na po ba dapat kami pumunta para maedit po yun?? Sana po mapansin, sana po may tumulong, MARAMING SALAMAT PO IN ADVANCE SA MAKAKANSIN
I give up on vax cert after uploading of corrections on vax certificate on line ,emailing their support system and calling their hotline which is useless.The person was polite but cannot access to make corrections himself but to pass on to Cebu city LGU.No verified information or corrections after several weeks.I am traveling so I have the yellow ICV card.
Hi po, yung booster dose po ba need dapat nakaupdate dito sa Vax Cert
Depende po sa paggagamitan if need nila makita ung booster record, pero pwede naman po syang mareflect din sa VaxCert. Click nyo lang po ung UPDATE RECORD tapos i-enter ung details sa next page. Tapos dapat magreflect din after some days.
Booster shot ko noon pang May 17,2022,maexpired na ang veccination pass ko sa July 9, 2022 hanggang ngaun wala pang record ko sa booster shot..Anu ba magandang gawinbeyond July 9, di na ako makapasok sa trabaho
Sana Po matolongan niyo Po ak need ko Po tlaga ying vaxcert ko Po no record Po Kasi Yung 1st dose ko Po .pa cinsya na Po kung ulit Po ak Ng comment nagka baliktad Po Kasi Yung email koty po
Contact nyo po yung LGU na nag-administer sa inyo ng vaccine and icheck if naupload na nila sa system.
ILANG BESES NA UPDATE BA GUSTO NIYO PARA IUPDATE NIYO YUNG BOOSTER NA NAWAWALA SAMIN?!!!! ILANG BESES NAKO TUMATAWAG SA INYO AT NAG REQUEST FOR 2 WEEKS WALA PADIN YUNG BOOSTER KO SA DATA!!! AALIS NAKO NG 19 JULY , 2 WEEKS NAKO NAG PAPAUPDATE SA INYO SASABHN NIO NIREQUEST NIO FOR 2 WEEKS WALA PADIN?!!! ANONG KLASENG SISTEMA MERON KAYO?? PINAPAHIRAPAN NIYO KAPWA PILIPINO NIYO!!!
Contact n’yo po ‘yung DOH directly and sa kanila n’yo po iparating.
2 weeks ko na NGA po sila tinatawagan puro sila ia-update pero until now wala padin actions. Nakalungkot Lang na kapwa PILIPINO nila pinapahirapan nila ganyang bagay.. even LGU Ng QC tinawagan kuna
Paano po maupdate ung vaxcert. hindi po maupdate ung 2nd boostershot ko.
1st boostershot lang po lumalabas . july 08 po ako na 2nd boostershot hanggang ngayon po wla parin.
How to inpot my booster dose noong dec.pa 12/09/2021 booster dose ko hinde parin pumapasok need for travel abroad with booster
Hi Rene, have you tried clicking the UPDATE RECORD on your account? Usually may UPDATE RECORD po na button pag pumasok kayo ulit sa site tas i-enter nyo po ung details ng booster sa additional dose na section.
Bkt no record ako nka booster na ako bkt ist dose and 2nd dose no record! need ko na poh for travel abroad”” what happen'”” why i have no record
Try to contact po the LGU na nagvaccinate po sa inyo and ask if naupload na po nila sa system.
Good day mam/sir ako din po di ko maopen vaxcert ko need ko po yung vaxcert ko para mkakuha ng ICV
Hi Catherine, sa ICV application po, pwede kahit yung vaccine cards na issued ng LGU. Yun lang po chineck sa akin when I applied for ICV.
Invalid Date information first dose ko pero Tama naman nilalagay ko what should I do?? Nag email nako.
Good morning po sir/mam ask ko lang po yung sa vaxcert ko po, not found po Yung 1st and 2nd vaccine ko po Yung sa booster lang po ang baka input po dun sa vaxcard po pano po bangmagandang Gawin pag ganun salamat po sa tugon.
Try n’yo po to click yung UPDATE RECORD. If di po gumana pa rin, contact nyo po ung LGU na nagbigay sa inyo ng first 2 doses kasi baka di pa nila naupload.
hi goodevening everybody specialy DOH, I address this message what is the best i can do my situation because my first dose in cavite and my second dose in tangub city mindanao and the problem is no record found in my second dose in the system.please DOH help my problem.
good morning po….please help me po to release my vax cert.pumasok na po ako sa link. nag fill up na po ako.. bakit po hanggang ngayon wala pa po ang vax certificate ko.. more than 7 days ko na po siyang na file..salamat po. hoping for response..
Hi Evangeline! Wala pa rin po even now? If wala pa rin po, contact po the LGU kung saan kayo nagpa-vaccine kasi baka di pa nila na-upload sa system.
Pano Po ba I update Ang vaxcert?
Ung Booster ko January 3, 2022 malapit na mag one year wala pa rin sa record ng vaxcert ko kelan ba ng PERA, MONEY para ma update? magkano? dito nyo sagutin para malaman ng mga tao na kelangan ng PERA/MONEY para ma update ung vaxcert nila…kung ayaw nyo update wag na gawin na requirement…lumalabas lng na kelangan nyo ng PERA/MONEY para mag update…ngaun sabihin nyo kung magkano!
Hi Emma, ‘wag po kami ang awayin n’yo. Hindi po kami DOH / BOQ or LGU. Contact n’yo po sila. Sana maayos po yung case n’yo.
Paano kaya gagawin ko kasi 1st dose ko eh walng record kc di ako sa lgu nag pa vaccine…private hospital sya kaso sabi di raw nag pasa sa lgu ng 1st dose kya wala silang record 2nd dose lang daw..pwede ba kumuha ng icv kahit uae lang punta di yellow card kailgan
Hi there! I was wondering where I can find the “Update Record” button or sign on the Vax Cert website? I’ve input my 1st booster shot information upon filling it out but it doesn’t show on the certificate :( I can’t seem to find where I can update my record huhu. Need this certificate in less than 2 weeks as I’ll be travelling out of the country. Kindly assist or advise what needs to be actioned. Thank you so much in advance!
Hi Kimberly, once it finds your record, there is a green button that reads “GENERATE VACCINATION CERTIFICATE.”
Below it, there is an UPDATE RECORD button. It’s very inconspicuous kasi it’s gray, but it’s actually clickable.
Hello po need ko po plitan middle name and last name ko po almost 2 weeks na hindi ko makontak thru cp yung telephone number nila? Ska nag email nadin po ako ano po kaya pwede gawin badly needed napo kasi ng vaxcery :(
Have you tried updating your info through their website?
I would like to follow up my request on DOH with regards to my vaccine records/vax certPH.I will be using the vax card for international travel on Feb.5-Feb.15,2023..My details of vaxrecords were submitted already but till now,i haven’t receive my vaxcert..Pls.help..Thank you
How about on my case, I am fully vaccinated overseas and i have my vaccinatiom card with me, but when Im trying to fill out the form, the address is only here in philippines and there is no address overseas?
Hi po, what do you mean by “the certificate’s validity will start 14 days after”? kumuha na kasi ng vaxcert sa online portal. Ang flight ko is sa May 14 pa. Naeexpired po ba ung certificate?
Meaning you can only start using the certificate 14 days after maturukan ng second dose. Para ito dun sa mga bagong kakabakuna pa lang.
help . 2 weeks na wla pa result ng certificate ko .
Hi! Contact DOH na lang po directly.
Good day sir maam nakalagay ponsa status po kapag nagtrack ako ay closed na pero hindi ko naman po magenerate yung vaxcert panu po kaya salamat po sa sagot
ano po pwede gawin kapag nagkamali sa pagtype ng date ng vaccination pano po yun icorrect?