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Last updated: 10 FEBRUARY 2022

A new entry process for international passengers arriving at Manila’s Ninoy Aquino International Airport (NAIA) has been implemented following the latest resolution of the Inter-Agency Task Force for Emerging and Infectious Diseases (IATF-EID). These measures are still a part of the response to manage the COVID-19 pandemic.

NAIA is the primary gateway to Metro Manila and surrounding provinces including Batangas, Cavite, and Laguna. In this article, you’ll find a detailed guide to the whole arrival process at NAIA — including the steps you need to take prior to your flight, as shared by the country’s biggest carriers, Philippine Airlines and Cebu Pacific.

But before anything else, it is important that you know the general testing and quarantine requirements and protocol for international passengers arriving in the Philippines. These vary according to your vaccination status.

The testing and quarantine protocols change frequently so we decided to create a separate post for it. READ THIS FIRST: LIST OF PHILIPPINE QUARANTINE & TESTING REQUIREMENTS & PROTOCOL!

Now that you have an overview, let’s discuss the airport arrival process specifically. In general, the flow is similar, but there are a few differences at certain points, depending on what type of passenger you belong to. Government, airport and airline authorities categorize international passengers into three main types:

  • OFWs (Overseas Filipino Workers). In this guide, families traveling with at least one OFW will all be considered OFWs.
  • Non-OFWs. This is sometimes referred to in some communications as ROFs (Returning Overseas Filipinos), but in this article and in the interest of clarity, let’s simply call it non-OFWs.
  • Eligible Foreigners. This includes foreign spouse and children of Filipinos, diplomats, foreign officials accredited by the Philippines, and other eligible non-Filipino nationals.

If you’re flying to NAIA, here’s a detailed guide on what to do before your flight and the protocols upon arrival.


Arrival Process for OFWs

Before Your Flight

  1. Be familiar with the quarantine and testing requirements. Note that these policies vary depending on your vaccination status. Details here!
  2. Sign up for a ONE HEALTH PASS account. You can register here. Provide your personal details as well as information about your health and travel history. This will serve as your Health Declaration Card (called e-HDC) and is managed by the Bureau of Quarantine. Once done, you will be given a unique transaction number and QR code that you must keep. You will be returning to this website on the day of your travel.
  3. Download the TRAZE App. This is the contact tracing app that you MUST have when using airports in the Philippines. Download the app and sign up for an account. This will be checked by airline staff upon check in. For more info on how to use this app, read: TRAZE APP TUTORIAL!
  4. Before your flight, return to the ONE HEALTH PASS website. Again, you’ll find it here. When asked “Are you currently at the Airport of Departure or are you Departing today for the Philippines?”, select YES. Then follow the next steps.
  5. Upon check-in, sign the Declaration and Waiver form. This will be presented to you by the check-in agent. By signing this, you are declaring that that you are healthy and fit to travel. You will also need to present the QR code that was sent to you when you filled out the eCIF.

During the Flight

On board, use your idle time to accomplish the following documents:

  • Arrival Card
  • Bureau of Customs Form
  • OWWA Care Slip

Upon Arrival

  1. Proceed to your assigned gate. This differs depending on your vaccination status and/or whether or not you have a connecting flight.
  2. Temperature Check. Upon deplaning, undergo a temperature check.
  3. Validation and Verification. For sea-based OFWs, head to the Validation and Verification desk where a personnel shall confirm your registration. Land-based OFWs may skip this step.
  4. Immigration Check. Go through Immigration inspection and submit your accomplished Arrival Card.
  5. Hotel and Transportation Desk. After clearing the Customs, proceed to these desks for your quarantine hotel assignment and arranged transportation to your hotel:
    – For land-based OFWs: OWWA desk and present your OHP QR code and hand over the OWWA Project Care slip.
    – For sea-based OFWs- proceed to the MARINA desk.
  6. Baggage Claim. Pick up your bags at the designated carousel.
  7. Customs. Clear Customs inspection and submit the Customs form.

At The Quarantine Hotel (Only If You’re Required)

Note that hotel quarantine may not be mandatory for everyone. To check if you’re required to do so, read this first: PHILIPPINE QUARANTINE PROTOCOL!

  1. Check in at your hotel. While staying at the hotel, wait for the schedule of your test. If you exhibit any symptoms anytime between the day of your arrival and the day of your test, inform your hotel right away. A medical or BOQ officer will assess you for medical management and testing, as necessary.
  2. Undergo testing on scheduled date. Note that Day 1 starts on the day of your arrival in the Philippines.

If you test positive, you will be assessed by a health or BOQ officer to determine the appropriate steps to be done. You will either be transferred to a designated hospital for further medical management.

If you test negative, you will receive your test result and a BOQ Medical Quarantine Certificate. Present these to your hotel for clearance.


Going Home

  1. Ask for clearance from the hotel management. To get one, present the negative test result and a BOQ Medical Quarantine Certificate.
  2. Arrange your choice of transfer to your residence or final destination. You may contact your relatives to pick you up. You may also coordinate with the following:
    – For land-based OFWs: contact OWWA or use the OWWA UWIAN NA portal.
    – For sea-based OFWs: contact your LOCAL Manning Agency.
  3. Complete your home quarantine / self isolation under the monitoring of your Local Government Unit (LGU) or Barangay Health Emergency Response Team (BHERT).

Arrival Process for Non-OFWs and Eligible Foreigners

Before Your Flight

  1. Be familiar with and complete quarantine and testing requirements. Note that these policies vary depending on your vaccination status. Details here! For foreigners, there may also be ADDITIONAL entry requirements that need to be met. More info here!
  2. Sign up for a ONE HEALTH PASS account. You can register here. Provide your personal details as well as information about your health and travel history. This will serve as your Health Declaration Card (called e-HDC) and is managed by the Bureau of Quarantine. Once done, you will be given a unique transaction number and QR code that you must keep. You will be returning to this website on the day of your travel.
  3. Pre-book a hotel. Only if you’re required to undergo hotel quarantine. Depending on your vaccination status, a confirmed booking at a DOH-BOQ-approved hotel may be needed. If so, here are your options: LIST OF ACCREDITED QUARANTINE HOTELS!
  4. Sign up for a TRAZE account. TRAZE is an app that the government uses for contact tracing. Having a TRAZE account is mandatory so download the app prior to your trip and register. You will be using this a lot at the airport.
  5. Before your flight, return to the ONE HEALTH PASS website. Again, you’ll find it here. When asked “Are you currently at the Airport of Departure or are you Departing today for the Philippines?”, select YES. Then follow the next steps.
  6. Sign the Declaration and Waiver Form. Upon check-in, this form will be presented by the staff. You also need to present your QR code and Traze App.

During the Flight

Fill out the following forms while inside the aircraft:

  • Customs Form
  • Immigration Arrival Card

Upon Arrival

  1. Undergo a temperature check. You’ll need to present your OHP QR code at this point. Validate your Affidavit of Undertaking.
  2. If you’re required to undergo hotel quarantine: Verify your quarantine hotel booking with a hotel coordinator. Arrange your transfer to the hotel at these desks if you haven’t done so yet. There are shuttles and vans available. If you prefer a coupon or meter taxi, there is a separate desk for that. You will be given a sticker to indicate your choice of transportation to your quarantine hotel.
  3. Clear Immigration inspection. Submit your accomplished Arrival Card.
  4. Pick up your bags at the assigned carousel at the Baggage Claim area.
  5. Submit your signed Affidavit of Undertaking and accomplished Customs form.
  6. Proceed to your arranged transportation and transfer to your hotel.

At the Quarantine Hotel (Only If You’re Required)

Note that hotel quarantine may not be mandatory for everyone. To check if you’re required to do so, read this first: PHILIPPINE QUARANTINE PROTOCOL!

  1. Check in at your hotel. This day is considered Day 1. Follow all the government and hotel policies being implemented within the vicinity. If you exhibit symptoms anytime between Day 1 and the day of your test, inform your hotel immediately. A health or BOQ officer will assess you for medical management and testing, as necessary.
  2. Undergo test on scheduled date. The date varies depending on your vaccination status and country of origin. You will have to present your passport, QR Code, and payment receipt to the personnel who will administer the test.

If you test positive, you will be assessed by a DOH/BOQ Officer. Based on their assessment, you will either be transferred to a designated hotel for further medical management.

If you test negative, you may get your BOQ medical certificate.


Going Home

  1. Get a clearance from the hotel staff. You will need to present your negative test result and BOQ medical certificate.
  2. Arrange your preferred transportation. You may contact your relatives or your LGU to pick you up or arrange another mode of transportation going home.
  3. Complete your home quarantine / self-isolation under the monitoring of your LGU and Barangay Health Emergency Response Teams (BHERT).

UPDATES LOG:

2021-05-09 Extended the hotel quarantine length to 10 days
2021-07-06 Added additional info for fully-vaccinated travelers
2021-09-17 Added One Health Pass
2021-10-03 Updated list of Green countries
2021-11-06 Updated length of quarantine and reqs for vaccinated travelers
2021-12-09 Applied changes to the policies for vaxxed/unvaxxed, green/yellow/red list passengers
2021-12-16 Reflected the changes to the policies moving the swab day to Day 3 for vaxxed passengers coming from GREEN countries
2022-01-16 Moved the quarantine requirements to another post and added the process for foreigners
2022-01-28 Color coding has been removed; hotel quarantine requirement depends on vaccination status


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Mariah Cruz
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K Eguia

Hi! Can two people stay in one room if we are a family? Thanks!

pau

how about the hotel for the ofw? sagot ba ng government or company. vacation lang kasi sya. thank you.

Elmer

Tanong ko lang po kung posible na isang quarantine room lang pagdalahan kahit na magkaibang airport ang bababaan? Same date ang dating magka-iba ng oras magka-iba ng airport

Carla

Just wanted to thank you for this incredibly useful post. I arrived in the country a week ago and am down to the last few days of quarantine!

Yoshke Dimen

Yayyy! Thanks, Carla.

Is there anything that has changed based on your experience? Please let us know so we could keep this post updated.

Carla

I am trying to remember the more important things, but I think the biggest item is the change in test fee:

– The payment for the test is now PHP3500, payable by cash and card over the counter. Didn’t seem to notice if online payment options were available.
– They didn’t provide the customs forms anymore in my experience, only the brown arrival form.
– I printed out the Affidavit of Undertaking so I had my own copy with me, hoping it would speed up the process, but they refused to accept it and instead gave me their copy for me to fill out again in the airport. :/ You lose some time there. Perhaps it’s different in Terminals 1 and 2, but this was the case for Terminal 3.
– Together with the Affidavit of Undertaking, you submit a dispatch form that they will give you when they’re verifying your hotel. This will facilitate your shuttle/pick-up if you booked one.

Hope these were helpful! Haha.

Yoshke Dimen

Thanks for sharing, Carla! Very helpful! ☺️

Fee

Hi can you also include details for ofws returning with pets?
Thank you po

ruth lao

hi, ask ko lang sana. I am returning Filipino (not OFW) fully vaccinated in the Philippines. from yellow country. Confirm ko lang 7 days pa rin ba nag quarantine? or 10 days? thank you.

angelo bautista

6 days lang confirm booking needed

Reynante V. Orfano

ano po ba procedure pagdating sa pinas n0g isang returning ofw with medical condition – dialysis patient(4hrs peer session, 2 x a week)/hypertensive/diabetic

Micah

Hello, so this means that OFWs are exempted from paying any hotel or transportation fees going to the hotel and swab test, right? Do you have any idea unto OFWs returning abroad?

Joselito B. Ordonio

Hindi po ba kasali ang Canada sa green list country?

Yoshke Dimen

Hi Joselito, as of October 1, hindi po. Yellow daw, according to PCOO.

You can find the list for October 1-15 here: https://www.thepoortraveler.net/wp-content/uploads/2021/02/Green-List-Countries.jpeg

Joselito B. Ordonio

Oh! Lungkot naman, magbabakasyon pa naman ako sa Dec.
By the way, salamat sa info.

angelo bautista

Go and fly now just follow all the protocols

8/8/1994

What if I am partially vaccinated?

angelo bautista

Nakaraos na din sa quarantine after 5 days and lumabas na din lahat ang swab test and quarantine certificate. Ready to go home maya umaga. After so many protocols nakalaya din

Sayaka

Hi sir, as ofw did u book your hotel prior to your departure or it will be arranged upon your arrival?

Andrew Garcia

I just want to pick up my kids from the airport and travel back to Australia same date. Dadating ako sa Pinas tpos deretcho din lang ng departure to meet them their. Do I need to do something? Magtravel ako prang A to A lng.

Remy

Kudos to admin for a well written, comprehensive and very informative post. Keep up the good work. I intend to take a vacay to the Philippines early next year. Thanks!

Gina Silva

hello,
question concerning the traze app. Pwede bang pa register sa anak ko na nasa Pilipinas? At i send na lang sa akin and screen shot so i can print and laminate .

Tried doing it here, di ata pwede kasi international number ko.
Ano palang country and dapat ilagay sa form? Kung saan ako residence?
And sa town and province, yun ata ang kung saan ka sa Pilipinas mag stay?

salamat in advance

Maria

Meron po bang may nakakaalam if you can prebook your RT-PCR during the quarantine? Ang mahal naman kasi ng Php 4,000, ngayon yung ibang rates Php 3,000 na lang and accredited parin.

MARIBETH INOCENCIO

HI…. i hate to book hotel without checking the quality of their accommodation. Since we don’t have time and we need to show the booking upon arrival. I booked hotel whats the first one that i saw. Aside i have tried this hotel in the province. it was clean and enjoyable to stay. But sad to say that it did not met my expectation. The towel, the soap the ventilation….is what i am particular pls. So i wanted to transfer another hotel that can satisfy my needs at the same rate. The hotel’s comfort is a must for us …who will undergo quarantine. Kahit sa ambiance, kalinisan at budget mo. Can be a big help for us na nakakulong. We are Filipino returnees and we will be the one to pay our comfort. where we will stay. So whats the procedure pls.

Diana Tamayo

Hi. For Non-Ofw po may bayad pa rin po ba ang Mandatory Quarantine or Hotel Quarantine?

Murray

hi, my wife is a non-OFW, I am a foreign national and we have both been fully vaccinated abroad…..we both have a vaccine passport from our province, showing we are vaccinated…..however, Philippines is asking for a certificate from a government which has a reciprocal arrangement with VaxCertPH…..we have called Philippine Air and they say they know nothing about this “arrangement”…..how do we find out if our government in Canada has a reciprocal arrangement with VacCertPH?…..we have tried searching the net but can find nothing…..

Sayaka

Hi po ulit, I am an OFW po. Apparently, upon reading guidelines on quarantine protocols, (https://www.philippineairlines.com/en/ph/home/covid-19/ArrivingInThePH/ArrivalGuideForFully-VaccinatedTravelersInoculatedInthePhilippines
 am still confused.do I need to book my hotels prior to my departure or that will be arranged by someone upon my arrival at the airport?
If I will book my hotel in advance then it will ask me to pay first if I am not mistaken. However, if that will be arranged or ready and be given upon my arrival then why do I have to show “a booking confirmation” before my flight to the Philippines?

Alicia Sawyer

Hi There everyone,

Thank you for your up to date help guidelines arriving in Manila airport. I read carefully and understand all the protocols except one questions please.

  1. Arrange your transfer to the hotel at these desks if you haven’t done so yet. There are shuttles and vans available. If you prefer a coupon or meter taxi, there is a separate desk for that. You will be given a sticker to indicate your choice of transportation to your quarantine hotel.

Questions: Can I arrange to be pick from private car, instead of getting one in the airport?
I tried the one in Regency hotel Ortigas Pasig (my quarantine destinations for 6 days) but they are not organised, nobody answering the phone via airport taxi, so I thought I will arrange a private one? Does my driver need to be approve first via airport, please help.
Thank you for your kindness.
Alicia

eman

tanong po .. pwede po ba private car (family) ang susundo at maghahatid sa quarantine hotel?

Al D.

Hi, please update this post. Eligible foreigners who want to visit PH are now required to obtain travel insurance for COVID-19 treatment costs from reputable insurers, with a minimum coverage of US$35,000 for the duration of their stay. Reference: https://mb.com.ph/2022/02/04/iatf-releases-updated-arrival-protocols-for-foreigners-coming-to-ph/

Lily

Do you have an updated version of the Affidavit of Undertaking?

Francisco T. Pila

Sir/Ma’m, i am an ofw, fully vaccinated and had taken booster shot as well, do i need to fill up e-cif redcross, oasis, and owwa uwian na? I am from Quezon City only, my flight would be this month of february,2022, pls reply, thanks

Felina davis

Hi,what is the latest protocol in the Philippines right now.I’m going home next month 28 of march.Could you please let me know.Thanks!

Carmen Thomas

Can I ask we have a flight schedule for Turkish airlines on February 27at 10pm.we still. need negative PCR test 48hours before the flight.and our destination is in UK.pls.thanks

Anne

Hi . Pwde na po ba bata sa airport? Ano kaya requirements?

Karen shane Escalderon

Hi admin,
i would like to ask if libre pa po ba until now yung plane fare for ofw(returning to phils) going to province like butuan Mindanao?my flight from KSA Jeddah would be on April 10th po.
thank you so much