Last updated: 17 SEPTEMBER 2021

Starting 2021, a new entry process for international passengers arriving at Manila’s Ninoy Aquino International Airport (NAIA) has been implemented, following the latest resolution of the Inter-Agency Task Force for Emerging and Infectious Diseases (IATF-EID). These measures are still a part of the response to manage the COVID-19 pandemic.

In this article, we have compiled and organized these arrival and quarantine protocols as shared by the country’s biggest carriers, Philippine Airlines and Cebu Pacific. This guide is specifically for Filipino international passengers arriving at NAIA only.

If you’re an eligible foreign national (non-Filipino), you may check this guide instead: ENTRY PROCESS FOR FOREIGNERS!

There are two classifications for Filipino passengers:

  • OFWs (Overseas Filipino Workers). In this guide, families traveling with at least one OFW will all be considered OFWs.
  • Non-OFWs. Non-OFW students, non-OFW Balikbayan, non-OFW Tourist, etc. This is sometimes referred to in some communications as ROFs (Returning Overseas Filipinos), but in this article and in the interest of clarity, let’s simply call it non-OFWs.

If you’re flying to NAIA, here’s a detailed guide on what to do before your flight and the protocols upon arrival. In case you don’t know yet: NAIA is the primary gateway to Metro Manila and surrounding provinces including Batangas, Cavite, and Laguna.


Process for OFWs

Before Your Flight

  1. Sign up for a ONE HEALTH PASS account. You can register here. Provide your personal details as well as information about your health and travel history. This will serve as your Health Declaration Card (called e-HDC) and is managed by the Bureau of Quarantine. Once done, you will be given a unique transaction number and QR code that you must keep. You will be returning to this website on the day of your travel.
  2. Pre-register for a COVID-19 swab test. As early as three days prior to your departure, accomplish the e-CIF (Electronic Case Investigation Form) here:
    For land-based OFWs: BalikPinas.ph
    For sea-based OFWs: First Aide
    Check your email inbox. A confirmation email and QR code will be sent to you after the two-step registration process. Save the email and the QR code that you will receive.
  3. Create or update your account on OASIS. OASIS stands for OFW Assistance Information System, which is for land-based OFWs. Access it at oasis.owwa.gov.ph.
  4. Download the TRAZE App. This is the contact tracing app that you MUST have when using airports in the Philippines. Download the app and sign up for an account. This will be checked by airline staff upon check in. For more info on how to use this app, read: TRAZE APP TUTORIAL!
  5. Before your flight, return to the ONE HEALTH PASS website. Again, you’ll find it here. When asked “Are you currently at the Airport of Departure or are you Departing today for the Philippines?”, select YES. Then follow the next steps.
  6. Upon check-in, sign the Declaration and Waiver form. This will be presented to you by the check-in agent. By signing this, you are declaring that that you are healthy and fit to travel. You will also need to present the QR code that was sent to you when you filled out the eCIF.

For FULLY-VACCINATED TRAVELERS who are coming from GREEN COUNTRIES, consider securing proof of vaccination in order to shorten the length of your hotel quarantine from 10 days to only 7 days. See more info here!


During the Flight

Onboard, use your idle time to accomplish the following docs:

  • Arrival Card
  • Bureau of Customs Form

  • Upon Arrival

    1. Briefing. Attend the briefing that will be conducted by the staff of the airline and the Philippine Coast Guard.
    2. Temperature Check. Upon deplaning, undergo a temperature check.
    3. OWWA Project Care Slip. Proceed to the assigned waiting area and accomplish the OWWA Project Care Slip.
    4. Validation and Verification. For sea-based OFWs, head to the Validation and Verification desk where a personnel shall confirm your registration. Land-based OFWs may skip this step.
    5. Immigration Check. Go through Immigration inspection and submit your accomplished Arrival Card.
    6. Hotel and Transportation Desk. After clearing the Customs, proceed to these desks for your quarantine hotel assignment and arranged transportation to your hotel:
      – For land-based OFWs: OWWA desk and present your QR code from the eCIF and submit the OWWA Project Care slip.
      – For sea-based OFWs- proceed to the MARINA desk.
    7. Baggage Claim. Pick up your bags at the designated carousel.
    8. Customs. Clear Customs inspection and submit the Customs form.

    At The Quarantine Hotel

    1. Check in at your hotel and wait for the schedule of your RT-PCR test on Day 7. If you exhibit any symptoms anytime between the day of your arrival and the day of your test, inform your hotel right away. A medical or BOQ officer will assess you for medical management and testing, as necessary.
    2. Undergo RT-PCR Testing on Day 7 (non-vaccinated) or Day 5 (fully-vaccinated). Your RT-PCR test will be administered by the Philippine Coast guard or Philippine Red Cross. Note that Day 1 starts on the day of your arrival in the Philippines.

    If you test positive, you will be assessed by a health or BOQ officer to determine the appropriate steps to be done. You will either be transferred to a designated hospital for further medical management or stay at the quarantine hotel or transferred to a stringent facility for 14 days of quarantine.

    If you test negative, you will receive your test result and a BOQ Medical Quarantine Certificate. Present these to your hotel for clearance.


    Going Home

    1. Ask for clearance from the hotel management. To get one, present the negative test result and a BOQ Medical Quarantine Certificate.
    2. Arrange your choice of transfer to your residence or final destination. You may contact your relatives to pick you up. You may also coordinate with the following:
      – For land-based OFWs: contact OWWA or use the OWWA UWIAN NA portal.
      – For sea-based OFWs: contact your LOCAL Manning Agency.
    3. Complete your 14-day quarantine / self isolation under the monitoring of your Local Government Unit or Barangay Health Emergency Responce Team.


    Process for Non-OFWs

    Before Your Flight

    1. Sign up for a ONE HEALTH PASS account. You can register here. Provide your personal details as well as information about your health and travel history. This will serve as your Health Declaration Card (called e-HDC) and is managed by the Bureau of Quarantine. Once done, you will be given a unique transaction number and QR code that you must keep. You will be returning to this website on the day of your travel.
    2. Pre-register for an RT-PCR test. As early as 3 days prior to your departure, accomplish the e-CIF (Electronic Case Investigation Form).
      For Cebu Pacific and other Terminal 3 and Terminal 1 passengers: PadLab
      For Philippine Airlines Passengers (Terminal 2 passengers): bit.ly/MNLPALeCIF
      Check your inbox. After completing the registration, you will be sent a confirmation email and QR Code. Make sure to save a copy of both because you will need them on your travel date.
    3. Sign up for a TRAZE account. TRAZE is an app that the government uses for contact tracing. Having a TRAZE account is mandatory so download the app prior to your trip and register. You will be using this a lot at the airport.
    4. Download, print, and accomplish the Affidavit of Undertaking. This will be submitted upon arrival in the Philippines. You can find a copy here.
    5. Pre-book a hotel. For non-vaccinated travelers, a confirmed booking at a DOH-BOQ-approved hotel for at least 10 days is required. The total duration is 14 days, 10 of which are to be spent at the quarantine hotel and the remaining four days at home. For FULLY-vaccinated travelers coming from GREEN LIST countries, only 7 days is needed. Here are your options: LIST OF ACCREDITED QUARANTINE HOTELS!
    6. Before your flight, return to the ONE HEALTH PASS website. Again, you’ll find it here. When asked “Are you currently at the Airport of Departure or are you Departing today for the Philippines?”, select YES. Then follow the next steps.
    7. Sign the Declaration and Waiver Form. Upon check-in, this form will be presented by the staff. You also need to present your QR code and Traze App.

    During the Flight

    Fill out the following forms while inside the aircraft:

    • Customs Form
    • Arrival Card

    Upon Arrival

    1. Listen to the briefing to be conducted by the Philippine Coast Guard and airline staff.
    2. Upon deplaning, undergo a temperature check.
    3. Verify your quarantine hotel booking with a hotel coordinator and validate your Affidavit of Undertaking.
    4. Arrange your transfer to the hotel at these desks if you haven’t done so yet. There are shuttles and vans available. If you prefer a coupon or meter taxi, there is a separate desk for that. You will be given a sticker to indicate your choice of transportation to your quarantine hotel.
      – Red: Pre-arranged hotel transfers
      – Blue: Shuttles/vans
      – Yellow: Metered Taxis
      – Green: Coupon Taxis
    5. Proceed to the verification booth where medical staff will confirm your eCIF data.
    6. Pay for your RT-PCR test. The test costs P4,000 and you may pay with cash, card, or through the following online payments: AliPay, WeChat Pay, PayPal, and GCash.
    7. Get a sticker. After paying, you will receive a sticker indicating that you have a confirmed booking and you have already paid for your test. Place the sticker on the back of your passport.
    8. Clear Immigration inspection. Submit your accomplished Arrival Card.
    9. Pick up your bags at the assigned carousel at the Baggage Claim area.
    10. Submit your signed Affidavit of Undertaking and accomplished Customs form.
    11. Proceed to your arranged transportation and transfer to your hotel.

    At the Quarantine Hotel

    1. On Day 1, check in at your hotel. Follow all the government and hotel policies being implemented within the vicinity. Wait for the schedule of your test on Day 6. Note that Day 1 starts on the day of your arrival in the Philippines. If you exhibit symptoms anytime between Day 1 and the day of your test, inform your hotel immediately. A health or BOQ officer will assess you fro medical management and testing, as necessary.
    2. On Day 3 of your quarantine stay, you will receive a follow-up email for confirmation of your hotel and room number. It will also include an assessment checklist for updates on your health. Answer the form no later than Day 4 of your quarantine stay.
    3. On Day 6, the testing agency may contact your or your hotel to confirm your location and schedule.
    4. On Day 7, undergo an RT-PCR test. You will have to present your passport, QR Code, and payment receipt to the personnel who will administer the test.

    FOR FULLY VACCINATED TRAVELERS FROM GREEN COUNTRIES: The test may be done on DAY 5 instead of DAY 7.

    If you test positive, you will be assessed by a DOH/BOQ Officer. Based on their assessment, you will either be transferred to a designated hotel for further medical management or stay at the quarantine hotel or transfer to a stringent facility for a 14-day quarantine.

    If you test negative, you may get your BOQ medical certificate. Send an email to boq.qc1@gmail.com or helpdeskboq@gmail.com with the following details:

    • Complete Name
    • Complete Address
    • Current Hotel and Room Number
    • Country of Origin
    • Date of Arrival in the Philippines
    • Number of Quarantine Days
    • Attachment of your OFFICIAL test result

    Going Home

    1. Get a clearance from the hotel staff. You will need to present your negative test result and BOQ medical certificate.
    2. Arrange your preferred transportation. You may contact your relatives or your LGU to pick you up or arrange another mode of transportation going home.
    3. Complete your 14-day quarantine / self-isolation under the monitoring of your LGU and Barangay Health Emergency Response Teams.

    For FULLY-VACCINATED Travelers

    If you’ve been fully-vaccinated, consider securing proof of vaccination in order to shorten the length of your hotel quarantine from 10 days to only 7 days. But it only applies if you meet ALL of these conditions:

    1. your port of origin is on the list of GREEN List countries, territories and jurisdictions.
    2. you stayed exclusively in GREEN List Countries within the past 14 days before your arrival date in the Philippines.
    3. you’re fully vaccinated (in the Philippines or abroad)
    4. your vaccination status can be verified by authorities as valid upon your arrival

    You are considered FULLY-vaccinated 14 days AFTER you get your second dose of a 2-dose vaccine (or your only dose of a 1-dose vaccine).

    What if you’re transiting via an airport in a non-Green country? According to PAL, “All passengers, whether Filipinos or foreigners, merely transiting through a non-Green List country/jurisdiction/territory shall not be deemed as having come from or having been to said country/jurisdiction/territory if they stayed in the airport the whole time and were not cleared for entry into such country/jurisdiction/territory by its immigration authorities.”

    List of GREEN Countries

    As of 4 September 2021, here is the list of countries and territories that are considered GREEN by the DOH. This may change over time because it’s based on incidence rates.

    • American Samoa
    • Anguilla
    • Australia
    • Benin
    • Burkina Faso
    • Cameroon
    • Cayman Islands
    • Chad
    • China
    • Comoros
    • Republic of the Congo
    • Djibouti
    • Equatorial Guinea
    • Falkland Islands
    • Gabon
    • Grenada
    • Hong Kong
    • Hungary
    • Mali
    • Federated States of Micronesia
    • Montserrat
    • New Caledonia
    • New Zealand
    • Niger
    • Northern Mariana Islands
    • Palau
    • Poland
    • Saba
    • Saint Pierre and Miquelon
    • Sierra Leone
    • Sint Eustatius
    • Slovakia
    • Taiwan

    If Vaccinated in the Philippines

    The vaccine you got must be in the list of the Philippine Food and Drug Administration (FDA) or through a Compassionate Special Permit (CSP).

    The following are accepted proof of vaccination:

    • Vaccination card issued by LGU or hospital (original / hard copy)
    • Certificate of Vaccination issued by LGU
    • International Certificate of Vaccination or Prophylaxis (ICV) issued by the BOQ

    READ: HOW TO GET AN INTERNATIONAL CERTIFICATE OF VACCINATION FROM BOQ!

    If Vaccinated Abroad

    If you were vaccinated abroad and you stayed exclusively in “Green” countries or jurisdiction over the past 14 days immediately prior to arrival, you may also take advantage of the shorter 7-day quarantine, provided that you present any of the following:

    • For OFWs: Official Documentation of Full Vaccination, verified by the Philippine Overseas Labor Offices (POLO)
    • For NON-OFWs: Vaccination Certificate issued by the place’s local health authorities. The Philippine authorities must be able to confirm or verify that the certificate is valid or authentic.

    The vaccine must be in the Emergency Use Listing of the World Health Organization.



    UPDATES LOG:

    2021-05-09 Extended the hotel quarantine length to 10 days
    2021-07-06 Added additional info for fully-vaccinated travelers
    2021-09-17 Added One Health Pass


    More Tips on YouTube ⬇️⬇️⬇️



    guest
    10 Comments
    Oldest
    Newest Most Voted
    Inline Feedbacks
    View all comments
    K Eguia

    Hi! Can two people stay in one room if we are a family? Thanks!

    pau

    how about the hotel for the ofw? sagot ba ng government or company. vacation lang kasi sya. thank you.

    Elmer

    Tanong ko lang po kung posible na isang quarantine room lang pagdalahan kahit na magkaibang airport ang bababaan? Same date ang dating magka-iba ng oras magka-iba ng airport

    Carla

    Just wanted to thank you for this incredibly useful post. I arrived in the country a week ago and am down to the last few days of quarantine!

    Yoshke Dimen

    Yayyy! Thanks, Carla.

    Is there anything that has changed based on your experience? Please let us know so we could keep this post updated.

    Carla

    I am trying to remember the more important things, but I think the biggest item is the change in test fee:

    – The payment for the test is now PHP3500, payable by cash and card over the counter. Didn’t seem to notice if online payment options were available.
    – They didn’t provide the customs forms anymore in my experience, only the brown arrival form.
    – I printed out the Affidavit of Undertaking so I had my own copy with me, hoping it would speed up the process, but they refused to accept it and instead gave me their copy for me to fill out again in the airport. :/ You lose some time there. Perhaps it’s different in Terminals 1 and 2, but this was the case for Terminal 3.
    – Together with the Affidavit of Undertaking, you submit a dispatch form that they will give you when they’re verifying your hotel. This will facilitate your shuttle/pick-up if you booked one.

    Hope these were helpful! Haha.

    Yoshke Dimen

    Thanks for sharing, Carla! Very helpful! ☺️

    Fee

    Hi can you also include details for ofws returning with pets?
    Thank you po

    ruth lao

    hi, ask ko lang sana. I am returning Filipino (not OFW) fully vaccinated in the Philippines. from yellow country. Confirm ko lang 7 days pa rin ba nag quarantine? or 10 days? thank you.

    Reynante V. Orfano

    ano po ba procedure pagdating sa pinas n0g isang returning ofw with medical condition – dialysis patient(4hrs peer session, 2 x a week)/hypertensive/diabetic