Last updated: 9 MAY 2021
Starting 2021, a new entry process for international passengers arriving at Manila’s Ninoy Aquino International Airport (NAIA) has been implemented, following the latest resolution of the Inter-Agency Task Force for Emerging and Infectious Diseases (IATF-EID). These measures are still a part of the response to manage the COVID-19 pandemic.
In this article, we have compiled and organized these arrival and quarantine protocols as shared by the country’s biggest carriers, Philippine Airlines and Cebu Pacific. This guide is specifically for Filipino international passengers arriving at NAIA only.
If you’re an eligible foreign national (non-Filipino), you may check this guide instead: ENTRY PROCESS FOR FOREIGNERS!
There are two classifications for Filipino passengers:
- OFWs (Overseas Filipino Workers). In this guide, families traveling with at least one OFW will all be considered OFWs.
- Non-OFWs. Non-OFW students, non-OFW Balikbayan, non-OFW Tourist, etc. This is sometimes referred to in some communications as ROFs (Returning Overseas Filipinos), but in this article and in the interest of clarity, let’s simply call it non-OFWs.
If you’re flying to NAIA, here’s a detailed guide on what to do before your flight and the protocols upon arrival. In case you don’t know yet: NAIA is the primary gateway to Metro Manila and surrounding provinces including Batangas, Cavite, and Laguna.
WHAT'S COVERED IN THIS GUIDE?
Process for OFWs
Before Your Flight
- Pre-register for a COVID-19 swab test. As early as three days prior to your departure, accomplish the e-CIF (Electronic Case Investigation Form) here:
– For land-based OFWs: BalikPinas.ph
– For sea-based OFWs: First Aide
- Check your email inbox. A confirmation email and QR code will be sent to you after the two-step registration process. Save the email and the QR code that you will receive.
- Create or update your account on OASIS. OASIS stands for OFW Assistance Information System, which is for land-based OFWs. Access it at oasis.owwa.gov.ph.
- Download the TRAZE App. This is the contact tracing app that you MUST have when using airports in the Philippines. Download the app and sign up for an account. This will be checked by airline staff upon check in. For more info on how to use this app, read: TRAZE APP TUTORIAL!
- Upon check-in, sign the Declaration and Waiver form. This will be presented to you by the check-in agent. By signing this, you are declaring that that you are healthy and fit to travel. You will also need to present the QR code that was sent to you when you filled out the eCIF.
During the Flight
Onboard, use your idle time to accomplish the following docs:
- Briefing. Attend the briefing that will be conducted by the staff of the airline and the Philippine Coast Guard.
- Temperature Check. Upon deplaning, undergo a temperature check and submit the Health Declaration Form.
- OWWA Project Care Slip. Proceed to the assigned waiting area and accomplish the OWWA Project Care Slip.
- Validation and Verification. For sea-based OFWs, head to the Validation and Verification desk where a personnel shall confirm your registration. Land-based OFWs may skip this step.
- Immigration Check. Go through Immigration inspection and submit your accomplished Arrival Card.
- Hotel and Transportation Desk. After clearing the Customs, proceed to these desks for your quarantine hotel assignment and arranged transportation to your hotel:
– For land-based OFWs: OWWA desk and present your QR code from the eCIF and submit the OWWA Project Care slip.
– For sea-based OFWs- proceed to the MARINA desk.
- Baggage Claim. Pick up your bags at the designated carousel.
- Customs. Clear Customs inspection and submit the Customs form.
At The Quarantine Hotel
- Check in at your hotel and wait for the schedule of your RT-PCR test on Day 7. If you exhibit any symptoms anytime between the day of your arrival and the day of your test, inform your hotel right away. A medical or BOQ officer will assess you for medical management and testing, as necessary.
- Undergo RT-PCR Testing on Day 7. Your RT-PCR test will be administered by the Philippine Coast guard or Philippine Red Cross. Note that Day 1 starts on the day of your arrival in the Philippines.
If you test positive, you will be assessed by a health or BOQ officer to determine the appropriate steps to be done. You will either be transferred to a designated hospital for further medical management or stay at the quarantine hotel or transferred to a stringent facility for 14 days of quarantine.
If you test negative, you will receive your test result and a BOQ Medical Quarantine Certificate. Present these to your hotel for clearance.
- Arrange your choice of transfer to your residence or final destination. You may contact your relatives to pick you up. You may also coordinate with the following:
– For land-based OFWs: contact OWWA or use the OWWA UWIAN NA portal.
– For sea-based OFWs: contact your LOCAL Manning Agency.
- Complete your 14-day quarantine / self isolation under the monitoring of your Local Government Unit or Barangay Health Emergency Responce Team.
Ask for clearance from the hotel management. To get one, present the negative test result and a BOQ Medical Quarantine Certificate.
Process for Non-OFWs
Before Your Flight
- Pre-register for an RT-PCR test. As early as 3 days prior to your departure, accomplish the e-CIF (Electronic Case Investigation Form).
– For Cebu Pacific and other Terminal 3 and Terminal 1 passengers: bit.ly/ECIFall
– For Philippine Airlines Passengers (Terminal 2 passengers): bit.ly/MNLPALeCIF
- Check your inbox. After completing the registration, you will be sent a confirmation email and QR Code. Make sure to save a copy of both because you will need them on your travel date.
- Sign up for a TRAZE account. TRAZE is an app that the government uses for contact tracing. Having a TRAZE account is mandatory so download the app prior to your trip and register. You will be using this a lot at the airport.
- Download, print, and accomplish the Affidavit of Undertaking. This will be submitted upon arrival in the Philippines. You can find a copy here.
- Pre-book a hotel. A confirmed booking for at least 10 days at a hotel inspected and approved by DOH-BOQ and DOT is required. This used to be 7 days but starting 8 May 2021, this has been extended to 14 days, 10 of which are to be spent at the quarantine hotel and the remaining four days at home. Here are your options: LIST OF ACCREDITED QUARANTINE HOTELS!
- Sign the Declaration and Waiver Form. Upon check-in, this form will be presented by the staff. You also need to present your QR code and Traze App.
During the Flight
Fill out the following forms while inside the aircraft:
- Health Declaration Form
- Customs Form
- Arrival Card
- Listen to the briefing to be conducted by the Philippine Coast Guard and airline staff.
- Upon deplaning, undergo a temperature check and submit the Health Declaration Form.
- Verify your quarantine hotel booking with a hotel coordinator and validate your Affidavit of Undertaking.
- Arrange your transfer to the hotel at these desks if you haven’t done so yet. There are shuttles and vans available. If you prefer a coupon or meter taxi, there is a separate desk for that. You will be given a sticker to indicate your choice of transportation to your quarantine hotel.
– Red: Pre-arranged hotel transfers
– Blue: Shuttles/vans
– Yellow: Metered Taxis
– Green: Coupon Taxis
- Proceed to the verification booth where medical staff will confirm your eCIF data.
- Pay for your RT-PCR test. The test costs P4,000 and you may pay with cash, card, or through the following online payments: AliPay, WeChat Pay, PayPal, and GCash.
- Get a sticker. After paying, you will receive a sticker indicating that you have a confirmed booking and you have already paid for your test. Place the sticker on the back of your passport.
- Clear Immigration inspection. Submit your accomplished Arrival Card.
- Pick up your bags at the assigned carousel at the Baggage Claim area.
- Submit your signed Affidavit of Undertaking and accomplished Customs form.
- Proceed to your arranged transportation and transfer to your hotel.
At the Quarantine Hotel
- On Day 1, check in at your hotel. Follow all the government and hotel policies being implemented within the vicinity. Wait for the schedule of your test on Day 6. Note that Day 1 starts on the day of your arrival in the Philippines. If you exhibit symptoms anytime between Day 1 and the day of your test, inform your hotel immediately. A health or BOQ officer will assess you fro medical management and testing, as necessary.
- On Day 3 of your quarantine stay, you will receive a follow-up email for confirmation of your hotel and room number. It will also include an assessment checklist for updates on your health. Answer the form no later than Day 4 of your quarantine stay.
- On Day 6, the testing agency may contact your or your hotel to confirm your location and schedule.
- On Day 7, undergo an RT-PCR test. You will have to present your passport, QR Code, and payment receipt to the personnel who will administer the test.
If you test positive, you will be assessed by a DOH/BOQ Officer. Based on their assessment, you will either be transferred to a designated hotel for further medical management or stay at the quarantine hotel or transfer to a stringent facility for a 14-day quarantine.
If you test negative, you may get your BOQ medical certificate at quarantinecertificate.com, the official DOH-BOQ certificate website.
You may also send an email to email@example.com with the following details:
- Complete Name
- Complete Address
- Current Hotel and Room Number
- Country of Origin
- Date of Arrival in the Philippines
- Number of Quarantine Days
- Attachment of your OFFICIAL test result
- Get a clearance from the hotel staff. You will need to present your negative test result and BOQ medical certificate.
- Arrange your preferred transportation. You may contact your relatives or your LGU to pick you up or arrange another mode of transportation going home.
- Complete your 14-day quarantine / self-isolation under the monitoring of your LGU and Barangay Health Emergency Response Teams.