Starting 1 FEBRUARY 2021, there has been changes to the entry process and quarantine protocols for international flight passengers arriving at the Ninoy Aquino International Airport (NAIA), which serves Metro Manila and surrounding provinces. This has been implemented following the latest resolution by the Inter-Agency Task Force for Emerging and Infectious Diseases (IATF-EID).

In line with this, Philippine Airlines and Cebu Pacific have published guides on their respective channels. PAL has also posted an infographic with a step-by-step guide that you can follow to go through the arrival and quarantine protocols in Manila without a fuss.

The resolution describes in detail the separate processes for OFWs, non-OFWs and non-Filipinos. In this article, we’re focusing only on ELIGIBLE non-Filipino passengers only. This includes spouse and children of Filipinos, diplomats, foreign officials accredited by the Philippines, and eligible foreigners.

If you’re flying to the Philippines through other international airports in the country, you can refer to our other guides. We also have a separate post for arrival and quarantine protocols for Filipinos. READ: ARRIVAL PROCESS FOR OFWs and NON-OFWs!

Here’s a detailed guide on what to do prior to your PAL flight to the Philippines including the arrival and quarantine protocols.

REQUIREMENTS BEFORE YOUR FLIGHT

1. Pre-register for an RT-PCR test online.

As early as 3 days prior to your departure, accomplish the Electronic Case Investigation Form (eCIF).

After completing the registration, you will be sent a confirmation email and QR Code. Make sure to save a copy of both.

2. Download and accomplish the Affidavit of Undertaking.

This affidavit will be submitted upon arrival in the Philippines.

You can find the Feb 2021 version of the document here: AFFIDAVIT OF UNDERTAKING!

Affidavit of Undertaking February 2021

Download it and print it out.

3. Pre-book an accredited hotel.

Make sure to have a confirmed booking for at least 7 nights at a hotel accredited by the Department of Tourism and Department of Health (Bureau of Quarantine). You can find the list of accredited hotels here:

LIST OF ACCREDITED QUARANTINE HOTELS!

4. Download the TRAZE App.

Traze is a contact tracing app that the government requires every passenger.

Before your trip, you should download this app and register for an account. We have a step-by-step tutorial on how to use this app in this post: HOW TO USE TRAZE APP!

You will need to present your TRAZE app upon checkin.

5. Sign the Declaration and Waiver Form.

Upon check-in, a Declaration and Waiver form will be presented by the check-in agent. When you accomplish and sign this, you are declaring that you are healthy and fit to travel.

You also need to present the QR code sent to you when you completed the eCIF on Step 1 along with the TRAZE app.


WHAT TO DO DURING THE FLIGHT

Fill out the following forms while onboard the aircraft:

  • Health Declaration Form
  • Bureau of Customs Form
  • Arrival Card

WHAT TO DO UPON ARRIVAL

  1. Listen to the briefing to be conducted by the Philippine Coast Guard and the airline.
  2. Upon deplaning, undergo a temperature check and submit the Health Declaration Form.
  3. Verify your quarantine hotel booking with a hotel coordinator and validate your Affidavit of Undertaking.
  4. Arrange a hotel transfer if you haven’t yet. There are shuttles or vans available. A separate desk is assigned for coupon and meter taxis. You will be given a color-coded sticker to indicate your choice of transportation to your quarantine hotel.
    Red – Pre-arranged hotel transfers
    Blue – Shuttles/vans
    Yellow – Metered Taxis
    Green – Coupon Taxis
  5. Proceed to the verification booth where staff will confirm your eCIF data.
  6. Pay for your RT-PCR test. The test costs P4,000 and you may pay with cash, card, or through the following online payments: AliPay, WeChat Pay, PayPal, and GCash.
  7. After paying, you will receive a sticker indicating that you have a confirmed booking and you have already paid for your test. Affix the sticker on the back of your passport.
  8. Clear the Immigration check and submit the Arrival Card.
  9. Claim your bags at the designated carousel.
  10. Submit your Affidavit of Undertaking and Bureau of Customs Form.
  11. Proceed to your arranged transportation to your hotel.

AT THE QUARANTINE HOTEL

  1. DAY 1: Check in at your hotel and wait for the schedule of your test on Day 6.
    – Note that Day 1 starts on the day of your arrival in the Philippines.
    – If you exhibit symptoms anytime between Day 1 and the day of your test, inform your hotel immediately. A health or BOQ officer will assess you fro medical management and testing, as necessary.
  2. DAY 3: You should receive a follow-up email for confirmation of your hotel and room number. It will also include an assessment checklist for updates on your health. Answer the form no later than Day 4 of your quarantine stay.
  3. DAY 5: The testing agency may contact you or your hotel to confirm your location and schedule.
  4. DAY 6: Undergo RT-PCR test. You will need to present your passport, QR Code, and payment receipt to the personnel who will administer the test.

AFTER GETTING THE TEST RESULTS

IF YOU TEST POSITIVE, you will be assessed by a health / BOQ Officer. Based on their assessment, you will either be transferred to a designated hotel for further medical management or stay at the quarantine hotel or transfer to a stringent facility for a 14-day quarantine.

IF YOU TEST NEGATIVE, you may get your BOQ medical certificate through the DOH-BOQ certificate page at quarantinecertificate.com. You may also send an email to boq.qc1@gmail.com with the following details:

  • complete name
  • complete address
  • current hotel and room number
  • country of origin
  • date of arrival in the Philippines
  • number of quarantine days
  • attachment of your official test result

Present your negative test result and the BOQ medical certificate to your hotel for clearance.


GOING HOME

  1. Once you get a clearance, you may contact your relatives or your local government (LGU) to pick you up or arrange a transportation going home.
  2. Complete your 14-day quarantine / self-isolation under the monitoring of your LGU and Barangay Health Emergency Response Teams.


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alyzza maro

Hi, I read on the PAL website that there must be only one person in each hotel room for the quarantine-upon-arrival. I am planning on traveling with my husband and I think it’s absolute BS that they won’t even allow married couples to stay together. It seems like another way for the govt. to squeeze out as much money from travelers. I haven’t seen that rule posted anywhere other than the PAL website so I’m hoping that it is just false info. I sure hope it is but if you know any information confirming this, please let me know. Thank you.

Melissa Suzanne Reichenbacher

How can you pre register for your swab test if you are not a PAL passenger (we are flying JAL, entering as eligible foreigners).