Philippine Airlines intends to resume operations on May 16 and has been getting ready. Of course, that is if the enhanced community quarantine won’t be extended. This is subject to change and highly dependent on several factors including travel bans and government restrictions, passenger demand, and public safety.

As of this writing, all regular PAL domestic and international flights until 15 May 2020 are canceled. This does not cover a few special flights mounted to carry returning Filipinos and accredited diplomats.

But what would it be like to fly after the quarantine?

Philippine Airlines has released an image album enumerating the additional safety measures that it will be implementing to protect passengers and the crew alike. Here’s what to expect!

When Booking Flights

  • Thermal scans will be done at ticket offices.
  • Social distancing will be implemented.
  • Transparent barriers will be set up at the counters.
  • Philippine Airlines staff will wear face masks.
  • “No mask no entry” policy for all visitors.

Before the Flight

  • Face mask will be required for all flights. You must bring surgical, ear-loop or DIY masks, except when flying to or from cities that allow only surgical masks.
  • Only small personal items up to 7kg allowed for carry-on.
  • Please bring your own sanitizers and onboard travel essentials. You may carry on sanitizers, with maximum content of 70% alcohol, up to 10 pieces in 100mL containers as carry-on.
  • Online check-in will be encouraged. You can do this on the PAL website before your flight.
  • Please arrive early at the airport.
    – 4 hours prior departure from Manila (International flights)
    – 3 hours prior to departure from Manila (Domestic) and other airports

Upon Airport Check-In

  • Thermal scans will be done at airport entrances.
  • Social distancing at check-in counter area.
  • Sanitizers will be available at the check-in area.
  • PAL staff will be wearing masks and gloves.
  • Roaming airport staff will monitor and ensure that everyone observe social distancing.

At the Mabuhay Lounge

  • Sanitizing floor mat will be installed at the entrance to the lounge.
  • Social distancing will be imposed at lounge seating areas.
  • Sanitizers will be available around the lounge.
  • Staff will be wearing protection gear.
  • Meals will be served in sealed packaging.
  • Beverage will be served on demand.

Pre-Departure and Boarding

  • Social distancing at boarding gates and onboard shuttles.
  • Sanitizers available.
  • PAL staff will be wearing masks and gloves.
  • Roaming airport staff will monitor social distancing compliance.
  • Sanitizing floor mat will be placed before the aircraft door (at key airports).

Inside the Cabin & During the Flight

  • Before the flight, rigorous cabin cleaning and disinfection will be done.
  • Cabin crew will be in full Personal Protection Equipment (PPE)
  • Simplified meal or snack will be served.
  • HEPA Filters and fresh cabin air to protect against viruses

Arrival at the Airport

  • Face masks will be required for all passengers.
  • Sanitizing floor mat will be set up upon deplaning (at key airports).
  • Health locator forms and other government-required documents will be given to all passengers. These vary from country to country.
  • Sanitizers will be available.
  • Baggage pushcart handles will be disinfected periodically.
  • Roaming airports staff will monitor and enforce social distancing.

Updated Log

2020 May 12 – PAL increased the handcarry allowance from 2kg back to 7kg.

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  1. Beverly Evangelista says:

    Just want to ask if there is a flight from General Santos to Clark Pampangga?
    We will just wait after May 15 for the rebooking or Reroute flight?

  2. Earl Mark Tan says:

    PAL make sure first about your flight status on May 16. You are just making excuses for so many reasons about all your flight cancellations. What you did to all your passengers from March 26 to May 15, 2020 will take effect once you resume flying. Please bear in mind that your passengers will remember what things you have and you had done for the last two months. PAL should now carefully consider the negatives effects of totally cancelling your international flights. Lastly, you did not listen to your passengers comments and requests. Rather, you made special and repatriation flights which are damn expensive and economically impractical.

  3. Alejandro Villanueva says:

    Are returning non-OFW Filipinos be quarantined in quarantine areas designated by the government? Or are the allowed to go home to their respective residence and self-quarantine for 14 days?

    • Ian says:

      I wish to know also as we are travelling to Philippines in June

  4. Rogelio v peralta says:

    Did not mention what to do before and after using toilet specially inside the planes toilet.

    • Juan de la Cruz says:

      How will protocols be followed inside the cabin regarding social distancing?

  5. Vangie.o says:

    Please help stranded senior citizens on daily medication go home to their country. We are running low on medications. Our flight was already cancelled twice. This is putting us in a very critical condition.

    PAL, please have a heart.

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